"As part of Extension's commitment to the
University's mission of excellence, we aim to provide efficient, accurate,
and professional frontline customer service. For us, customer service
means support for our students and programs."
René C. Smith, Registrar
_____
_____. Lifelong Learning.
University of California Berkeley Extension,
Course Catalog. (Fall 1991), p. 201.
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"Adult students are active, professional people who
need to fit study into their lives as efficiently as possible. We design
our processes and procedures --- and continuously work to streamline them
--- with your convenience in mind. Whether you're starting a course or
requesting a transcript, it's our aim to serve you quickly and
courteously."
René Smith is Extension's
Registrar. She earned her bachelor's degree at UC Berkeley and held
various administrative positions on the campus and in Extension before
assuming the Registrar position in 1988. Her responsibilities include
academic records, academic approvals for courses and teachers, and
administrative operations including the enrollment process and frontline
customer service.
_____
_____. Lifelong Learning.
University of California Berkeley Extension,
Course Catalog. (Spring 1992), p. 234.
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"Professional people who are fitting study into their
busy lives need responsive administrative support. It's our goal to serve
those needs efficiently and courteously, whether you're starting a course
or requesting a transcript. We share your commitment to shaping the future
through continuing education."
---René Smith, B.A.
As the UC Berkeley Extension Registrar, René Smith is responsible
for academic records, academic approvals for courses and teachers, and
administrative operations including the enrollment process, course
scheduling, and frontline customer service.
_____
_____. Lifelong Learning.
University of California Berkeley Extension,
Course Catalog. (Summer 1993), p. 139.
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"Our first priority is to provide responsive
administrative support and services to all Extension students. The result
is quality customer service, which demonstrates our commitment to your
continuing education."
René Smith, B.A.
_____
_____. Lifelong Learning.
University of California Berkeley Extension,
Course Catalog. (Fall 1996), p. 323.
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